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Field Reimbursement Directors

Field Reimbursement Directors (FRDs) may be able to help patients and their caregivers with some of the day-to-day challenges they may be facing by identifying local support resources and providing educational materials.

Patient Access Navigators

Patient Access Navigators provide local support to help facilitate patients’ access to ELREXFIO and address specific patient issues. Patient Access Navigators are available Monday–Friday, 9  AM–5  PM Local Time.
FRDs are credentialed and familiar with the billing and coding process for Pfizer Oncology medications.

Support From Field Reimbursement Directors

FRDs can help facilitate patients’ access to their prescribed medications and address specific patient issues—over the phone, in person, or through a virtual meeting. FRDs also help patients and their caregivers with some of the day-to-day challenges they may be facing by identifying local support resources and providing educational materials. FRD support includes:
  • Addressing patient cases
  • Clarifying coverage options, reimbursement, and relevant medical policies
  • Educating about financial assistance options and access and reimbursement resources
  • Providing education and support related to the enrollment process with Pfizer Oncology Together
  • Providing information regarding forms and template letters, as well as patient financial literacy resources
  • Providing assistance to help resolve processing issues for co-pay cards and co-pay claims
Patient Access Navigators are credentialed and familiar with the billing and coding process for ELREXFIO.

Support From Patient Access Navigators

Patient Access Navigators serve as a single point of contact and offer personalized support for your patients' ELREXFIO access and reimbursement needs. They can help by:
  • Addressing patient cases
  • Clarifying coverage options, reimbursement, and relevant medical policies
  • Educating about financial assistance options and access and reimbursement resources
  • Providing education and support related to the enrollment process with Pfizer Oncology Together
  • Providing information regarding forms and template letters, as well as patient financial literacy resources
  • Providing assistance to help resolve processing issues for co-pay cards and co-pay claims

Find Local Support

Request a meeting. FRDs are available Monday–Friday, 9 AM–5 PM Local Time.
Visit the About Pfizer Oncology Together page on the patient website to learn more about how FRDs can support your patients.
Pfizer Oncology Patient Access Navigators are dedicated, specialized colleagues who can provide localized support to patients.
Visit the About Pfizer Oncology Together page on the patient website to learn more about how Patient Access Navigators can support your patients.
Find one in your area:
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This locator tool is for healthcare professionals only.

Contact Your Local Field Reimbursement Director

patient-name
Pfizer is committed to complying with all applicable privacy laws, regulations, and company policies. FRDs are available Monday–Friday, 8 AM–5 PM based on their time zone. They will connect with you as soon as they are able.
This locator tool is for healthcare professionals only.
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FRD image

Contact Your Local Patient Access Navigator

patient-name
Pfizer is committed to complying with all applicable privacy laws, regulations, and company policies. FRDs are available Monday–Friday, 8 AM–5 PM based on their time zone. They will connect with you as soon as they are able.
This locator tool is for healthcare professionals only.
new search
FRD image

More From Pfizer Oncology Together

Affordability Options

We can help patients understand their insurance benefits and connect them with information regarding potential financial assistance resources, regardless of their insurance coverage.
Check eligibility

Medication Access

We offer tools and resources to help patients receive their prescribed Pfizer Oncology medication in a timely manner.
See more

Resources

We offer downloadable resources and connections to help support patients with some of their daily needs.
Find resources

Enroll a Patient

You can enroll your patients in Pfizer Oncology Together online or by downloading, completing, and faxing the completed enrollment form.
We offer a Provider Portal that gives registered healthcare professionals 24/7 access to an online enrollment form and submission, along with real-time patient case information and helpful resources related to program offerings.

Making a Positive Impact on Patients

2.8M+

prescriptions provided to patients for free or at savings cost. 1

44,000

patients received over 351,000 Pfizer prescriptions for free in 2024. 1
1. Data on file. The Pfizer Patient Assistance Program is a joint program of Pfizer Inc. and the Pfizer Patient Assistance Foundation™. Free medicines from Pfizer are provided through the Pfizer Patient Assistance Foundation™. The Pfizer Patient Assistance Foundation™ is a separate legal entity from Pfizer Inc. with distinct legal restrictions.

Pfizer Oncology Together Healthcare Provider Access Guide

A guide for healthcare providers on patient access and reimbursement support services through Pfizer Oncology Together.
Download the guide
Looking for assistance?Red StarCall 1-877-744-5675Green StarMon–Fri, 8 AM–8 PM ETRed Star
Looking for assistance?Green StarCall 1-877-744-5675Red StarMon–Fri, 8 AM–8 PM ETGreen Star
Please see full Prescribing Information for ADCETRIS, including BOXED WARNING, or visit ADCETRIShcp.com.
Please see full Prescribing Information for BESPONSA, including BOXED WARNING, or visit BESPONSAhcp.com.
Please see full Prescribing Information for DAURISMO, including BOXED WARNING and Medication Guide, or visit DAURISMOhcp.com.
Please see full Prescribing Information for ELREXFIO, including BOXED WARNING and Medication Guide, or visit ELREXFIOhcp.com.
Please see full Prescribing Information for MYLOTARG, including BOXED WARNING, or visit MYLOTARGhcp.com.
Please see full Prescribing Information for RETACRIT, including BOXED WARNING and Medication Guide, or visit RETACRIThcp.com.
Please see full Prescribing Information for RUXIENCE, including BOXED WARNING and Medication Guide, or visit RUXIENCEhcp.com.
Please see full Prescribing Information for SUTENT, including BOXED WARNING and Medication Guide, or visit SUTENThcp.com.
Please see full Prescribing Information for TIVDAK, including BOXED WARNING, or visit TIVDAKhcp.com.
Please see full Prescribing Information for TRAZIMERA, including BOXED WARNING, or visit TRAZIMERAhcp.com.

Looking for assistance?

Call 1-877-744-5675

(Monday–Friday 8 AM–8 PM ET)

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